When your gate stops working, especially if it's stuck open or closed, you need to act quickly. Here's what to do in a gate emergency.
Immediate Steps
If the Gate Is Stuck Open
- Try to close it manually (use manual release)
- Secure the opening if possible
- Alert family members/staff about the security gap
- Call for emergency service
If the Gate Is Stuck Closed
- Use the manual release to open
- If you can't access the release, call for help
- Consider alternative exits if available
- Call for service once you have access
Using the Manual Release
Most gate operators have a manual release:
- Locate the release (usually requires a key)
- Disengage the operator
- Move the gate manually
- Secure the gate in open or closed position
When to Call for Emergency Service
- Gate is stuck and you can't access manual release
- Gate is creating a safety hazard
- Security is compromised
- You're trapped inside or outside
- There's visible damage to the gate or operator
What to Tell the Technician
Help us help you faster by providing:
- Gate type (swing, slide, barrier)
- Operator brand if known
- What happened (symptoms)
- Current gate position
- Any error lights or codes
- Your location and access instructions
Temporary Solutions
Securing an Open Gate
- Use a padlock through the gate latch
- Chain the gate to a post
- Position a vehicle to block access
Temporary Entry/Exit
- Use pedestrian gates if available
- Contact neighbors about shared access
- Arrange alternative parking
Preventing Emergencies
Reduce the chance of gate emergencies with:
- Regular preventive maintenance
- Battery backup installation
- Prompt attention to warning signs
- Knowing your manual release procedure
Emergency Service from Standard Gate Co
We provide same-day emergency response throughout Los Angeles:
- Call (323) 488-GATE
- Describe your emergency
- We'll dispatch a technician promptly