Gate remote control problems are frustrating but usually have simple solutions. Before calling for service, try these troubleshooting steps.
Common Remote Problems
Remote Doesn't Work at All
Check the battery:
- Replace battery (CR2032 or similar)
- Ensure correct polarity
- Clean battery contacts
Check LED indicator:
- Light should flash when button pressed
- No light = dead battery or failed remote
Reduced Range
Possible causes:
- Weak battery (most common)
- Antenna issues on receiver
- Interference from other devices
- Receiver location problems
Solutions:
- Replace battery even if LED works
- Check receiver antenna is extended
- Relocate external antenna if equipped
Intermittent Operation
Possible causes:
- Damaged remote
- Button wear
- Loose battery
- Radio interference
Reprogramming Remotes
If troubleshooting fails, try reprogramming:
General Process
- Locate learn button on operator
- Press learn button (LED lights)
- Press remote button within 30 seconds
- LED blinks to confirm
Note: Exact process varies by brand
Replacing Remotes
When to get new remotes:
- Water damage
- Physical damage
- Multiple remotes failing
- Upgrading to new system
Compatibility
- Match frequency (300MHz, 310MHz, etc.)
- Match brand or use universal
- Rolling code vs. fixed code
When to Call for Service
Contact a professional if:
- Multiple remotes don't work
- Receiver appears damaged
- Can't locate learn button
- Programming repeatedly fails
Remote Help
Standard Gate Co can diagnose and fix remote issues. We stock replacement remotes for most brands. Call (323) 488-GATE.