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MaintenanceDecember 10, 2024

Understanding Gate Operator Warranties

Gate warranties protect your investment, but they have limitations. Here's what you need to know about warranty coverage.

A good warranty provides peace of mind, but understanding what's covered—and what's not—helps set appropriate expectations.

Typical Warranty Coverage

Manufacturer Warranty

  • Usually 2-5 years on parts
  • May have separate motor warranty
  • Control board coverage varies
  • Registration often required

What's Usually Covered

  • Manufacturing defects
  • Parts failure under normal use
  • Motor and gearbox
  • Control board

What's Usually NOT Covered

  • Labor for repairs
  • Damage from misuse
  • Lightning/power surge
  • Normal wear items
  • Improper installation

Installation Warranty

Installer Warranty

  • Covers workmanship
  • Usually 1-2 years
  • Labor for corrections
  • Varies by company

Warranty Best Practices

To Maintain Warranty

  • Register product promptly
  • Keep proof of purchase
  • Document installation date
  • Follow maintenance requirements

When Making a Claim

  • Contact installer first
  • Provide purchase documentation
  • Describe problem clearly
  • Allow inspection

Extended Warranties

  • Third-party options available
  • May cover labor
  • Read terms carefully
  • Consider cost vs benefit

Warranty Transferability

  • Some transfer to new owners
  • May require notification
  • Good selling point

Quality Installation

Standard Gate Co provides comprehensive installation warranties and helps with manufacturer claims. Call (323) 488-GATE for warranty questions.

Standard Gate Co - Gate Operators and Access Control

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